Delivery

Locations

For online orders, we offer delivery to mainland UK with the exception of Ireland, the Isle of Man, the Isle of Wight, the Scilly Isles, the Channel Islands and parts of Scotland. If you wish to order to these locations, please contact us directly with your order for a bespoke price.

With regret, we do not accept orders for deliveries abroad.

Prices

Our prices are structured differently depending on the goods ordered:

Bottles & Hampers

Delivery for bottled goods depends on the weight of the order, and will be calculated at checkout:

  • Single bottle – £6.95
  • 2-12 bottles – £9.95
  • 13-24 bottles / Hampers of £250+ – £13.90
  • 25-36 bottles / Hampers of £500+ – £20.85
  • 37-48 bottles – £27.80
  • 49-60 bottles – £34.75
  • 61+ bottles – we do not offer online delivery for this volume, please contact us to order directly

The list above is provided as an approximate guide to quantities, and there may be exceptions depending on the weight of the products ordered. The delivery cost will be calculated and made clear at checkout.

The Gift Room

Delivery for a single light item (e.g. jewellery, scarves) is £4.95.

Delivery for a single heavy item (e.g. toiletries), or multiple items, is £5.95.

Wedding Gifts

Delivery for lighter Wedding Gifts is charged at £5.95 per item.

Delivery for heavier Wedding Gifts is charged at £9.95 per item.

Delivery Instructions

In the event no-one is home we accept our client instruction for the courier to leave the parcel with a neighbour or in a specified place on the premises, however, this is at the risk of the client not the merchant or courier. In the absence of such instruction the courier will card the address, inviting the intended recipient to telephone the depot to arrange delivery or collection. If the courier is not contacted after 14 days the parcel is automatically returned to the merchant and it becomes necessary for the client to pay for re-delivery, if required.  The same charge is made when the wrong address is given, requiring re-delivery. We recommend the client gives us the intended recipient’s telephone number to facilitate delivery.

Collections

When goods are collected from the Wine Centre we give 5% discount on 12-bottle cases of wines, which may be mixed, and 5% on sealed cases of beers. Wine orders of five cases or more are given 7.5% discount and ten cases 10% discount. Additionally we offer 10% to 20% discount on Bin Ends and select wines and beers on promotion, for which there is no further volume discount. We regret there is no discount for Sale or Return orders of less than £1000 (net sale).

Local Deliveries

Deliveries are nearly always free of charge locally, however we ask that orders meet a minimum requirement of 12 bottles and £100.00. Orders may be an assortment of wines, spirits and liqueurs. If less than 12 bottles and £100.00 a £6.95 charge is levied.  Beers, ciders and soft drinks may of course be delivered as well.  We regret we cannot offer discounts on delivered goods of less than five case wine orders. Wine orders delivered of five cases or more are given 5% discount – and ten cases 7.5% discount. Local deliveries of hampers and wine gifts are subject to the £6.95 levy. Wines on promotion (already discounted 10%-20%) may be delivered, however, at these prices we charge £6.95 for delivery.